Choose the entry that fits your app setup, then manage the pickup point, vehicle check, driver message and final payment as one journey.
All three routes can be valid. Start with the account and payment setup you already expect to use.
Select each stage to see the decision that matters before moving to the next one.
Use the Chinese or English place name, compare the district and save the exact entrance when a hotel, station or mall has several pins.
Airports, railway stations, malls and large attractions can have several entrances but only a few legal stopping points.
The building or complex you recognise.
The official vehicle meeting area.
The exact place shared with the driver.
Match the licence plate, colour and vehicle model shown in the order. Do not board a different car because someone says they are your driver.
Prepare the map and address →Keep the order open while you diagnose pickup, communication, payment or fare details.
Large stations, airports, malls and attractions can separate pedestrian entrances from vehicle pickup zones. The driver may be at the correct app pickup while you are at another gate.
Account, payment and hub-specific details can change, so verify the final state shown in the service you use.
Official visitor guidance says the DiDi Greater China app supports foreign mobile numbers and international credit cards. Alipay and WeChat ride-hailing entries are also listed as visitor routes.
Start through Alipay when you want fewer installs and expect occasional rides. Use the standalone DiDi app when frequent rides, trip history, direct support and fuller order controls matter more.
Not for every route. Current official guidance says foreign mobile numbers can be used with the visitor-facing DiDi app. Keep that number reachable in case the order or account needs verification.
Do not make cash the planned DiDi payment route. Confirm the payment method shown in the app before requesting. A marked taxi from an official queue is the clearer phone-independent backup.
The driver may ask for the last four digits of the mobile number attached to the order to confirm that you are the correct passenger.
Usually, but large hubs often require ride-hailing passengers to use a designated pickup zone. Follow terminal signs and select the matching gate or zone in the app.
Treat it as the amount presented for the selected service at that moment, not a promise that no disclosed item can change. Review the final breakdown for tolls, parking, waiting or route changes.
Keep the accommodation's Chinese address, enough battery reserve and a payment fallback. At a transport hub, use the official taxi queue or a staffed help point rather than accepting an unverified ride.
Use the scenario guide to compare luggage, transfers, traffic, operating hours and the last mile.
Open the Getting Around Guide →Your choice is saved on this device. When analytics is enabled, we also count the answer category without free text. You can turn it off in Cookie settings.